Privacy
Privacy policy.
What we collect through this site, why we collect it, how we protect it, and the choices you have.
Onsite Concrete LTD (“we,” “us,” “our”) operates onsiteconcrete.ca. This policy explains what personal information we collect, why, how we use and protect it, and your choices.
1. Information we collect
We collect only what we need to serve you:
- Information you give us:your name, email, phone number, the service you’re interested in, your job location, and anything you write in the message field of our contact and quote form.
- Information collected automatically:basic server logs (such as IP address and browser type) kept by our hosting provider for security and reliability, plus anonymous, aggregated usage data through Vercel Web Analytics — a cookieless tool that does not identify you or track you across other sites (see “Cookies and analytics” below).
- We do not collect payment details or government-issued IDs through this website.
2. Why we use it
We use your information to respond to your enquiries and provide quotes, schedule and carry out the concrete work you ask us about, contact you about your request, and meet our legal obligations. We do not use it for unrelated purposes without your consent.
3. Consent
By submitting information through our site you consent to its use as described here. You may withdraw consent at any time by contacting us (see Contact below); note this may affect our ability to quote or carry out your work.
4. Cookies and analytics
We use Vercel Web Analytics to understand how our website is used (for example, which pages are visited). It is privacy-friendly and cookieless: it sets no cookies, does not track you across other websites, and does not collect personal information — the data is anonymous and aggregated. Because no tracking cookies are used, no cookie consent banner is required. We do not use advertising or cross-site tracking cookies, and any cookies are limited to what is strictly necessary to serve the page.
5. Sharing and disclosure
We do not sell your personal information. We share it only with service providers who help us run the site and respond to you — our website host and the Google service that delivers form submissions to our inbox — under confidentiality obligations, and where required by law.
6. How we protect it
We protect personal information with reasonable physical, organizational, and technical safeguards, including HTTPS encryption on the site and limited access to enquiry records. No method is completely secure, but we work to protect your data and keep it only as long as needed for the purposes above or as the law requires.
7. Your rights
You may request access to, or correction of, the personal information we hold about you. Contact us (see below) and we’ll respond within a reasonable time.
8. Third-party links
Our site links to our sister company, AltaMix Concrete, and may link to other sites. We’re not responsible for their privacy practices — please review their policies.
9. Children’s privacy
Our site is meant for businesses and property owners and is not directed to children. We do not knowingly collect personal information from children.
10. Where your information is processed
Onsite Concrete is based in Alberta, Canada. Our website host and form provider may store or process your information on servers in Canada or the United States. Where information crosses a border, comparable protection applies.
11. Changes to this policy
We may update this policy; the “Effective date” above shows the latest version. Material changes will be posted on this page.
12. Contact us
Questions, access requests, or privacy concerns — reach Onsite Concrete LTD:
- Email: OnsiteConcreteLtd@outlook.com
- Phone: 403-415-5502
- Mail: 2837 19 St, Didsbury, AB
If we don’t resolve your concern, you may contact the Office of the Privacy Commissioner of Canada (priv.gc.ca) or the Office of the Information and Privacy Commissioner of Alberta (oipc.ab.ca).
This policy is provided for general information and is not legal advice. See also our Terms of Use and Accessibility Statement.
